Shipping Policy

In an effort to eliminate unnecessary waste and reduce our carbon footprint as a company, we partner with global merchants from the USA, China, and Taiwan and ship directly from our factories to provide you the best prices and the finest products in the most efficient way possible. 

Our clothing is made-to-order, meaning that they are printed only when you have placed an order. This helps prevent us from overproducing merchandise and also allows us the ease of providing designs easily. It's a win-win for everyone, including our planet.

Because of this, however, your items may take from 5-7 business days to ship and 2–3 weeks to arrive and deliver to your doorstep, depending on your country. If unexpected issues or delays arise, please feel free to email us at media.relations@pomelclothing.com, and one of our team members will be happy to assist you.

*Chinese New Year Shipping Notice
Please note that due to the upcoming Chinese New Year holiday, our suppliers and manufacturers in China will be on break from January 25 to February 5. As a result, there may be delays in processing and shipping orders placed during this period. We appreciate your understanding and patience as we work to fulfill all orders as quickly as possible once operations resume.