NO EXCHANGES ARE AVAILABLE UNLESS IT RESULTS FROM AN ERROR ON OUR END (this includes sizing issues, we have made efforts to display accurately the sizes of products. It is the customer's responsibility to choose the correct size). (There are no refunds once products ship out, it is the receiver's responsibility to use a secure/correct residence to get their orders). SHIPPING FEE IS NOT REFUNDABLE IN ANY CASE.
IN CASE OF A REFUND, THE PROCESS TAKES 1-3 BUSINESS DAYS.
ERRORS MUST BE IDENTIFIED WITHIN 7 DAYS OF RECEIPT, OTHERWISE YOUR ORDER WILL NOT QUALIFY FOR A REFUND OR EXCHANGE. (REFUNDS DO NOT INCLUDE SHIPPING FEE)